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General Troubleshooting Tips About KidCheck Licenses
KidCheck requires that you license every computer that you will be using for Check-In. You do not need a license for any administrative functions such as running reports, changing settings, or viewing detail information. Licenses are stored as a cookie in your computer's web browser, and you should only need to license a computer the first time you start check-in. Your computer will remember it's license each time you start check in. My computer asks me to license it every time I start check in If your computer asking you to license it at each check in, it may be set to not store cookies. To change this setting, open Internet Explorer, find "Tools" in the menu bar, and select "Internet Options" at the bottom of the drop down menu. Once in Internet Options, choose the "Security" tab, and then "Reset all zones to default level". Choose "Apply" and "OK". Cookies can also be removed if they system is powered down by simply unplugging the power supply or if there is a power outage. If this happens, you will need to re-license the system before you can start check-in. Removing, Suspending, and Re-issuing a License At the bottom of the licensing page there is a list of all licensed check-in stations. To remove a licensed from a check in station select the red x relative to the computer from which you want to switch a license to a new check-in station. If you wish to re-license that station you will need to register that station using the process above. If you routinely change stations you can simply suspend a license by clicking on the green check box. This will make the license available for another computer without removing it from the original. You will only be able to perform check-in on the system with an active license and quick child lookup can only be run when a computer is in check-in mode. If you attempt to run check-in on a computer that is not licensed, KidCheck will ask you to use one of your licenses before proceeding, and will automatically take you to the licensing tab in Settings section. To activate a license simply select “Yes, license this station to run check-in”.
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