Whether it is announcing a new feature, providing helpful child safety information, or just checking in – we want to be sure you get our communications. (Remember you can unsubscribe at any time – but we hope you won’t!)

To ensure delivery of KidCheck emails to your inbox, please use the below instructions to: create a filter for @kidcheck.com; add @kidcheck.com to your address book, safe sender list, contacts; or mark as not junk/spam.

Gmail

Option 1: Create a filter

  • Click the cog icon top right and choose See All Settings
  • Click on Filters then Create a New Filter
  • Enter @kidcheck.com in the From field (not in any other field)
  • Click Create Filter
  • Choose Never Send it to Spam (in the ‘when message is an exact match for your search criteria’)
  • Click Create Filter

Option 2: Mark messages as Not Spam

  • Go to your Spam folder
  • Search for emails containing @kidcheck.com
  • Select the email, click More and then Not Spam

Option 3: Add KidCheck’s email address to your contacts

  • Hover over the sender’s name in the email and click the +contact icon
  • (if no email) Open the Google Apps button, choose contacts and add/create a new contact

 

Outlook (Windows Live, Hotmail, MSN)

Option 1: Add @kidcheck.com to Safe Senders

  • Choose the cog icon top right and then View All Outlook Settings at very bottom
  • Choose Mail then Junk Mail then +Add to Safe Sender
  • Enter @kidcheck.com

Option 2: Mark messages as Not Junk

  • Go to your Junk Email folder
  • Search for emails containing @kidcheck.com
  • Right click on the email, choose Security Options, then click Not Junk
  • Make sure the box is checked for Never Send Messages From @kidcheck.com to the Junk Folder and click Ok

Option 3: Add KidCheck’s email address to your contacts

  • Choose the People icon on the left (from down arrow next to Outlook logo) All Contacts and then add a new contact

 

Yahoo

Option 1: Create a filter

  • Mouse over the Settings Menu icon and select Settings
  • Click on Filters then Add
  • Enter a filter name
  • Enter @kidcheck.com in the Sender field
  • Select Inbox as the folder to deliver the email to
  • Click Save then Save again

Option 2: Mark messages as Not Spam

  • Go to your Spam folder
  • Search for emails containing @kidcheck.com
  • Select the email, click Not Spam (moves the email to inbox and allows future messages)

Option 3: Add KidCheck’s email address to your contacts

  • Hover over the sender’s name in the email and click Add to Contacts (@kidcheck.com) then Save
  • (if no email) Click the Contacts icon then All Tab. Click Add a New Contact (@kidcheck.com) then Save