We suggest you clean your label printer(s) on a monthly basis. As the labels can’t be in the printer when you clean it, perform the cleaning when loading a new roll of labels – it’s a quick and easy process. If the printer jams, clean it immediately! KidCheck has cleaning pads available to order in the KidCheck Store.

To clean the printer:

  1. Wipe any dust or debris off the outside of the printer. If needed, you can clean dirt or smudges with rubbing alcohol, diluted dish detergent, or diluted glass cleaner.
  2. Open the cover and remove loaded labels by using the eject button on the right.
  3. Carefully clean any paper, dust, or debris from the interior with a toothbrush or cotton swab.
  4. Use a cleaning pad from the cleaning pad packet and insert it into the printer as if it were a label. Press the Manual Feed Button on the front of the printer to move the card through if it doesn’t feed automatically. Repeat several times.
  5. Discard the cleaning pad after use.
  6. Reload labels making sure they are face down with the hole on the left.