The Benefits of Feedback
Giving and receiving feedback is an excellent way to build a strong team, improve performance, and create a healthy dialog. It gives others a sense of value and engagement and allows staff and volunteers to take ownership of their contributions.
To gain the benefits of feedback, you must actively listen, analyze what is shared, and discern the best solution for moving forward. Feedback is most valuable when it is consistent, ongoing, and informal. People perform better when they know how they are doing, whether they are meeting expectations, and what they can do to improve.
Types of Feedback
Leaders should become proficient in offering feedback. According to forimpact.org, three types of helpful feedback are interchangeable and easily incorporated into any environment.
- Appreciation, which expresses gratitude for a job well done.
- Coaching focuses on improving performance by sharing a better way to complete tasks or deadlines.
- Evaluation clarifies where a person stands concerning expectations and goals.
Successful people look forward to receiving feedback, whether positive or constructive. Positive feedback can include how they impacted the organization, helped the team reach a goal, or increased efficiency by suggesting a new process. Constructive feedback should help to improve performance, offer additional skill development, be supportive, and identify unmet expectations.
Delivering Feedback
Delivering feedback can be challenging, and if done incorrectly, it can do more harm than good. Feedback given in an overly critical way without a clear path to improvement can demotivate, impede performance, and eliminate a person’s desire to contribute or engage.
For feedback to be effective, it is best to work individually with team members. People are more receptive if they feel you care about their feelings and ambitions. Consider writing down and rehearsing what you say before speaking with them. This will eliminate any awkwardness and start the conversation on a positive note.
Talent Investment
When staff and volunteers see those they report to leading by example, it sets the tone from the top. Leaders who understand how to give and receive feedback motivate others and create strong team loyalty and engagement.
Feedback is an investment in talent and worth the time it takes to integrate into your culture. It will make staff and volunteers feel their voices are heard, their efforts appreciated, and their work valued.
Additional Resources
Click the links below for additional leadership development resources.
- Ten Ways to Prevent Bullying in Your Organization
- Understanding Emotional Intelligence
- Building A People-First Culture
- Eight Networking Tips for Today
- Six Ways to Motivate Your Team in Challenging Times
- Eight “Be” Statements for Successful Leadership
Click here to learn more about the benefits of using secure children’s and youth check-in to help manage your children’s area, keep families smiling, and improve safety. You can also subscribe to the KidCheck blog or connect with us on Twitter, Facebook, Pinterest, Instagram and YouTube,
Photo by Amy Hirschi on Unsplash